We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at inquiries@bighearttoys.com. Please note that returns will need to be sent to the following address:
937 Chantilly Road 90077 Los Angeles, CA.
Review our full Shipping & Returns Policy to learn more.